Spic ‘n Span House Cleaning Services

About Me

 

    Heather McCormick

As a former teacher and independent business owner I have worked with families for over 20 years.

Spic ‘n Span  House Cleaning Services was started almost 6 years ago when I (jokingly) put a funny ad on Craig’s list.

 My first customer was 8 months pregnant and had a 2 year old son.  It was the hottest day of the year and I thought she was going to melt from heat and exhaustion.

  I asked, “what could I  do to make your live easier today?” She sighed and said, ” are you kidding?”  From that point on I did everything from cleaning, unpacking boxes, laundry, and an assortment of on-going chores that made her life easier.

Within 3 months I had a customer base of 78 people and decided there was something missing in the cleaning business that I could offer and decided to pursue it as a business.

I recognized by using those 10 simple words I got some very different answers.

I began to look at  each individual or family environment with an independent “eye” and made available services that people actually needed, or simply did not want to do themselves. Things that took up time they would  rather have to spend with family and friends.

 I’ve always said, it was my sense of humour that  got me in the door, but it was my eye for detail for what needed to be done that kept me there.

My attitude and  work ethic promote a happy and healthy addition to families and their lifestyles.

I believe I’m unique in my approach as I strive to listen to my customers and design programs to keep ahead of  their busy schedules.

  Each home (family) albeit single male or family of 6 has very different needs and concerns when it comes to house cleaning services.

Offering to throw in a load of wash for an overwhelmed mom or drop of a stack of dry cleaning for a busy executive are just a few ways I actually LOOK  and see what’s going on in someone’s home.

  My level of communication is clear that I know what it is they want done.  There is no guess work.

The bottom line is … I CARE … about my customers and their homes.

  My  commitment to providing excellent customer service is seen by my many satisfied customers.

My final words to you when I’m finished are, “Are you happy”?

You have my word that you will be thoroughly guaranteed by my work or I will do it for FREE!


If you are in the Tri-Cities  and surrounding area and viewing our site from your phone save time and call

(604) 375-7430